SAP Knowledge Base Article - Public

3674540 - IAS Token server for SuccessFactors Learning

Symptom

Upon generating an OIDC token (via IAS), BizX APIs work fine, but when used on Learning APIs, it fails with the error below:

"error": "invalid_request",
"error_description": "None of the token validators are configured properly to validate the token Validator[[com.plateausystems.elms.framework.oauth2.provider.impl.LocalSFAuthorizationTokenValidatorImpl@50958e0c, com.successfactors.lms.crosscutting.service.authentication.impl.LearningJWTValidator@423d7866, com.successfactors.lms.systemmanagement.oauth2.provider.impl.LPAAuthTokenValidator@39f5fc5b, com.plateausystems.elms.framework.oauth2.provider.impl.LmsOAuth2TokenValidatorImpl@3b13f6c2, com.plateausystems.elms.framework.oauth2.provider.impl.LmsPersonOAuth2TokenValidatorImpl@478afa42, com.plateausystems.elms.framework.oauth2.provider.impl.LocalSfSamlBearerTokenValidatorImpl@6e5d449d, com.plateausystems.elms.framework.oauth2.provider.impl.HttpClientSFAuthorizationTokenValidatorImpl@78dc7a29, com.successfactors.lms.learner.service.oauth2.offline.impl.OfflineJwtTokenValidator@5cdd2616, com.successfactors.lms.crosscutting.service.authentication.impl.LearningOIDCTokenValidator@4c959f25, com.successfactors.lms.provider.impl.SACX509JWTTokenValidator@48684386]] for the token(<TOKEN_VALUE>)".

Environment

SAP SuccessFactors Learning

SAP SuccessFactors Integrations

Cause

This is not yet supported for Learning.

Resolution

This is not yet rolled out to Learning product. See below the Product Management comments about this:

"We did the work in 2505 and 2511 but we are now pending a DC roll out where we migrate all our Learning API through the SF API gateway. Until that has happened, OIDC cannot be used for Learning. Operations and Engineering are coming up with the roll-out plan which will then enable me to work with UA and prepare the customer communication that this feature is now available for learning.

Meanwhile the customer can continue to use the Learning token server (until end of 2026) or switch to use the Bizx token server.

Resolving the incident since the roll-out will start end of the year until next year."

Keywords

Learning, API, OData, token, OIDC, OpenID, Integrations, IAS, server, bizx, invalid_request, None of the token validators are configured properly to validate the token Validator , KBA , LOD-SF-LMS-INT , Integrations with BizX , Product Enhancement

Product

SAP Jam Collaboration all versions