SAP Knowledge Base Article - Preview

3674642 - Signal 6/11 and Repeated Timeslice Errors Caused by Graced License Expiry Check

Symptom

ASE goes to hang state very often with signal 6/11 followed by repeated timeslice errors. The signal stacktrace contains function klicense_heartbeat_proc:

pc: 0x000000000163a998 upsleepgeneric+0x2f8()
pc: 0x0000000001ec12bb ubcWaitForCompletion+0x5b()
pc: 0x0000000001ec1bc7 undo_blockingcall_thread+0x37()
pc: 0x0x0000000000e81879 hdl_backout_msg 
pc: 0x0000000001eddbff klicense_heartbeat_proc+0x3bf()
...


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Environment

SAP ASE 16.0 SP04 PL07 HF1

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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