3674651 - Blank Error when changing Job and Compensation Info

Blank error appears when making changes in Job and Compensation Information.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

1. Go to Employee Profile
2. Take Action
3. Change Job and Compensation Info
4. Select Job Info and Comp Info
5. Select a Future effective date
6. Select the Event and Event Reason
7. Change the Position
8. After some time processing a blank error message (without text) appears.
9. When closing the error and trying to save the changes, another error appears "The Currency Code entered for this record does not exist in the application."

A business rule is trying to make changes to the Currency value in Compensation Information for a value that does not exist in the system.

Correct the currency value in the business rule for a value existing in the system.

2939233 - How to add or Update Country/Region Currency Code - SAP for Me

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions