Symptom
- The user wants to change the order of Internet Email Addresses via the app Maintain Business Partner.
- During the mass upload of Supplier Master Data, email IDs intended for position 002 were automatically set to position 001.
- The user is unable to modify the order of email IDs in the Supplier Master Data under the Address-Independent Communication section.
Environment
S/4HANA Cloud Public Edition
Reproducing the Issue
- Maintain the Vendor's email ID at position 001 and the respective team's ID at position 002 in the Supplier Master Data under Address-Independent Communication.
- Perform a mass upload of Supplier Master Data.
- Observe that some email IDs intended for position 002 are automatically set to position 001.
Cause
Resolution
- Changing the order of email addresses within the Maintain Business Partner settings is not permitted.
- Users can only add or delete email addresses, but the order cannot be modified.
Keywords
internet email addresses, maintain business partner, supplier master data, address-independent communication, mass upload, email ID order, SAP S/4HANA Cloud Public Edition, feature request, unable to change email order, email ID position, business partner settings, vendor email , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public