SAP Knowledge Base Article - Public

3674981 - Unable to upload CSV file with records having special characters to Fiori app "Migrate Your Data" in SAP S/4HANA Cloud

Symptom

While uploading CSV files with special characters like Ä, ä, Ü, ü, Ö, ö in "Migrate Your Data(F3473)" application, following errors are encountered:

  • Character set conversion not possible for one or more characters. Source data from the first non-convertible byte: XY.
  • Cannot read CSV file. Ensure that the CSV file uses UTF-8 encoding (Message Class: /LTB/MC, Message Number: 379).

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Fiori application "Migrate Your Data(F3473)"
  2. Create a project.
  3. Perform the step "Prepare"
  4. Click on "Upload" button and upload the CSV file.

Cause

The uploaded CSV file is not in UTF-8 Encoding format.

Resolution

It is required to save the CSV file to be uploaded with UTF-8 encoding.

  1. Open the downloaded CSV file with Notepad++.
  2. Click the "Encoding" in the top menu bar and choose the option of "Convert to UTF-8".
  3. Save this file in Notepad++, then close it.

Re-open this CSV file again with Notepad++,  the format has been changed to "UTF-8" successfully in the "Encoding". And this CSV file will be uploaded to the migration cockpit without any error.

See Also

General Options | SAP Help Portal

Keywords

sap, sap_1c, migrate your data, staging tables, ca-lt-mc, ca-gtf-mig, utf-8 encoding, migration cockpit, migration object modeller, F3473  , KBA , CA-LT-MC , S/4HANA Migration Cockpit , Problem

Product

SAP S/4HANA Cloud Public Edition all versions