Symptom
- While trying to access the territory account workspace in the Territory & Quota application for a specific territory, the workspace fails with an exception.
- Error message: "Exception occurred while processing query service for service: query1 and payload: TQLwQueryParamsDTO [fields=[account.accountId, account.name, account.parent, account.revenue, account.sales, account.employees, account.accountType, account.businessUnitMap, effectiveStartDate, effectiveEndDate, createDate]] with exception Error querying objects of type class com.callidus.quotaterritory.beans.TerritoryAccount".
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Environment
- SAP Sales Performance Management
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- Territory and Quota
Product
SAP SuccessFactors Territory and Quota 2025 ; SAP SuccessFactors Territory and Quota on Hyperscalers 1.0
Keywords
territory account workspace, territory & quota application, exception, unique constraint error, TQACX batch, account alignment, error querying objects, csq_account sequence, SAP territory workspace failure, account sequence mismatch, territory program error , KBA , CEC-SAL-TAQ , SuccessFactors Territory and Quota , Bug Filed
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