SAP Knowledge Base Article - Public

3675104 - Background element required attribute not respected when using Candidate Experience

Symptom

When applying with Candidate Experience required background element status is not respected and candidates can apply with adding a background element entry.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Enable the latest Candidate Experience.
  2. Configure the background element as required in the candidate profile template.
  3. Apply for a job where Quick Apply is not enabled.
  4. Observe that the background element section can be skipped during application submission.

Cause

When the background element is marked as required as true in Candidate Profile Template the system is not disabling the next button and users are free to procced next step.

Resolution

Engineering have created an enhancement request to implement this functionality. (RCM-156626)
This enhancement will include:
   - Background element validation integration with navigation controls.

Recuiting Engineering need to request platform engineering team to make necessary changes on the framework level to allow for the functionality of disabling next based on required attribute to be respected for background element.

For updates on this enhancement please contact your SAP Customer Success Partner or Account Executive.

See Also

3598188 - Reimagined Candidate Experience - Recruiting Management

Keywords

internal error, candidate experience, language skills, background element validation, job application, recruiting management, next button, application submission, enhancement request, RCM-156626 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions