3675206 - Error "Serial number & is used more than once in transaction" during service confirmation creation

Symptom

During service confirmation creation, an error occurs when the same serial number is entered for different items within the same document: "Serial number & is used more than once in transaction"

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

service confirmation, duplicate serial number, serial number, serial number uniqueness, service order, duplicate check, line items, in-house repair , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem

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