Symptom
According to the documentation available in the Help Portal, Analytic Cards display charts and other data visualizations within the Explore More section of the latest home page. As of the 2H 2025 release, only 2 Analytic Cards are officially supported:
- Time Sheet Status
- Upcoming Absences
Currently, 3 Analytic Cards are available for enablement:
- Time Sheet Status
- Upcoming Absences
- Learning Compliance
However, none of these cards are functioning as expected. When accessed, the following error message is displayed:
"Content didn't load. Please try refreshing the page."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
SAP SuccessFactors HCM Suite
Keywords
KI2H2025, WEF-163103, analytic cards, home page, sap successfactors platform, learning compliance, upcoming leaves and absences, error, failed to fetch analytical widget details, status code 500, internal server error, analytic widgets, Content didn't load. Please try refreshing the page, Error message observed: {"error":"Failed to fetch analytical widget details"}, Status Code 500 Internal Server Error is returned for the request URL. , KBA , @release , LOD-SF-ANA-SAC-FWK , Framework, Infrastructure, Network, Performance , LOD-SF-PLT-LHOM , Latest Home Page , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview