SAP Knowledge Base Article - Public

3675301 - 2H2025 Grid photo mismatch in people profile section for employees with concurrent employments

Symptom

  • The grid photo within the 'user section' in People Profile does not match the actual profile photo when the employee has concurrent employments.
  • This issue is only occurring for employees with multiple employments.

Environment

People Profile - user section

Reproducing the Issue

  1. Proxy as a user with concurrent employments.
  2. Change the profile picture in Spotlight
  3. Refresh the page and change the concurrent employment
  4. Edit the photo and previous picture will be shown

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

Keywords

grid photo mismatch, people profile, concurrent employments, multiple employments, sap successfactors platform, photo discrepancy, employee profile photo, user section, sap hcm core, INC16079848, KI2H2025 , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Bug Filed

Product

SAP SuccessFactors Platform all versions