Symptom
- The grid photo within the 'user section' in People Profile does not match the actual profile photo when the employee has concurrent employments.
- This issue is only occurring for employees with multiple employments.
Environment
People Profile - user section
Reproducing the Issue
- Proxy as a user with concurrent employments.
- Change the profile picture in Spotlight
- Refresh the page and change the concurrent employment
- Edit the photo and previous picture will be shown
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
Keywords
grid photo mismatch, people profile, concurrent employments, multiple employments, sap successfactors platform, photo discrepancy, employee profile photo, user section, sap hcm core, INC16079848, KI2H2025 , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Bug Filed
Product
SAP SuccessFactors Platform all versions
SAP Knowledge Base Article - Public