SAP Knowledge Base Article - Preview

3675338 - Error during category template import from legacy to hyperscalers

Symptom

Import failed with error: Cannot invoke "com.sap.commissions.model.IndexedRecord.isExistingDbRecord()" because the return value of "com.sap.commissions.model.IndexedRecord.isExistingDbRecord()" is null.


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Environment

  • SAP SuccessFactors Sales Performance Management
  • Incentive Management on Hyperscalers

Product

SAP SuccessFactors Incentive Management all versions

Keywords

category template error, import failed, sap successfactors incentive management, indexed record null, classification workspace, excel upload error, template upload issue, category data import, sap commissions, error during import, sap successfactors commissions, null return value error, data loader issue, CLCA file upload. , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , Problem

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