3675358 - Document cannot be found for payment receipts in "Process Bank Receipts - China" app - SAP S/4HANA Cloud Public Edition

In "Process Bank Receipts - China" app, when click "Find Document", the message ''Document cannot be found" is displayed.

SAP S/4HANA Cloud Public Edition

1. Create a bank receipt for an outgoing payment in the app "Process Bank Receipts - China".
2. Attempt to find the document using the "Find Document" functionality.
3. Observe that no document is found.

The issue occurs because the G/L account associated with the bank account does not match the G/L account associated with the corresponding Journal Entry.

1. Verify the G/L account associated with the bank account using "Manage Bank Accounts -> House Bank Connectivity".
2. Check the Journal Entry  and identify the associated G/L account.
3. Update the relevant data to ensure the G/L accounts match.
4. Re-test the process in the system after making the necessary adjustments.

document not found, payment receipt, Process Bank Receipts - China, sap s/4hana cloud public edition, find document, bank receipt, Manage Bank Accounts, House Bank Connectivity , KBA , FI-LOC-EPI-CN , China , Problem