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SAP Knowledge Base Article - PreviewSymptom
The fine-tuning activity "Business Task Management for Overdue Task Activity for Processor" is active to send e-mails to the Processor of a Task.
When manually creating the Tasks from an Opportunity via UI, only one e-mail is created as expected. However when creating a Task related to an Opportunity via OData, duplicate e-mails are sent.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
email, mail, BTM, multime times, outlook, gmail, opp, activity, activities , KBA , LOD-CRM-ACT , Activities , Problem
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