SAP Knowledge Base Article - Preview

3675477 - unable to mask personally identifiable information (PII) in logs due to log4j 2 configuration limitations in SAP Commerce Cloud

Symptom

  • Inability to mask personally identifiable information (PII) data in logs.
  • Logs generated by SAP Commerce Cloud using Log4j2 configuration with XML files are not supported.


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Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud all versions

Keywords

PII masking, log4j2 configuration, XML files, SAP Commerce Cloud, logging, monitoring, excessive logging, application logs, data loss, troubleshooting, PII patterns, log retention, logging optimization , KBA , CEC-SCC-CLA-ENV-LOM , Logging and Monitoring , Problem

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