Symptom
Error "This page is having a problem" when exporting a story with (40-50) pages to PDF or PPTX in SAC
Environment
SAP Analytics Cloud 2025.8.6
Reproducing the Issue
- Login to SAC
- Open story
- Export to PDF or PPTX
Note: Error "This page is having a problem"
Cause
As SAC is a web application developed in JavaScript, which means resource management is handled by the browser rather than the application code. Hence, it is difficult to control resource consumption during export.
Resolution
Export the story in multiple parts.
For example: export first 1-30 pages. Close the browser. Re-open the story and export the remaining pages.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
export, memory, story, pages, sac , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem
SAP Knowledge Base Article - Public