Symptom
The newly introduced "Data Export", which gives you greater flexibility in extracting and working with raw report data, is missing for some instances.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- Analytics & Reporting
- Story Reports
- Query Designer
- Story Reports
- Analytics & Reporting
Reproducing the Issue
- Navigate to the "Report Center"
- Create a new story or edit existing one
- Navigate to query designer
- Observe that the “Export Data” icon is missing in the Query designer
NOTE: This feature is available for Preview instance as of 27th Oct 2025
Cause
Enabling a toggle related to the feature was missed.
Resolution
Kindly file a Case with SF Support, component LOD-SF-ANA-SAC.
- Support Engineer will work on having the Toggle enabled for your instance.
- Post enabling the toggle, you will be able to see the 'Data Export' icon:
Please note: It has been observed that the 'Data Export' icon is not visible at certain browser zoom levels (or) when connected to external displays. Please refer the KBA in the 'See Also' section for details around it.
See Also
Data Export from Query Designer in Story Reports | SAP Help Portal
3675530 - "Data Export" icon is not appearing in Query Designer of Story Reports
Keywords
KI2H2025, data export, missing, unavailable, story, successfactors, report center, not, enabled, visible, appearing, data, export, stories , KBA , @release , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , Problem
Product
Attachments
| Pasted image.png |
| dataexport_notvisible.png |
SAP Knowledge Base Article - Public