SAP Knowledge Base Article - Public

3675530 - "Data Export" icon is not appearing in Query Designer of Story Reports

Symptom

The newly introduced "Data Export", which gives you greater flexibility in extracting and working with raw report data, is not appearing at certain browser zoom (or) when connected to an external display. 

 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP Analytics Cloud (SAC)
    • Embedded usage of SAP Analytics Cloud 

Reproducing the Issue

  1. Navigate to the "Report Center"
  2. Create a new story or edit existing one
  3. Navigate to query designer
  4. Observe that the “Export Data” icon is not appearing, at certain browser zoom (or) when connected to external display.


NOTE: This feature is available for Preview instance as of 27th Oct 2025

Cause

Under investigation

Resolution

This does not affect the functionality. Only the icon is not visible. But clicking the same will Export the data.

The visibility issue is under investigation from Development Teams. 

  

Workaround: 

  1. Use a different browser zoom level
  2. Use an external display of a different resolution

 

Please note: It has been observed that the 'Data Export' feature is not enabled for certain instance. Please refer the KBA in the 'See Also' section for details around it. 

See Also

Data Export from Query Designer in Story Reports | SAP Help Portal

3675529 - "Data Export" icon is missing from Query Designer in Story Reports

Keywords

data export, missing, unavailable, story, successfactors, report center, not, enabled, visible, appearing, data, export, stories , KBA , LOD-ANA-OEM , Embedded usage of SAP Analytics Cloud , LOD-SF-ANA-SAC-QDS , Query Designer - Filter, Calculated Column, Params , LOD-SF-ANA-SAC , Stories in People Analytics , Problem

Product

SAP SuccessFactors HCM Suite 2511