SAP Knowledge Base Article - Public

3675562 - Unable to export a widget from story based on import model in SAP Anaytic Cloud(SAC).

Symptom

Unable to export a widget from story based on import model in SAC.

Environment

SAP Analytics Cloud 2025.14.17 

Reproducing the Issue

  1. Login to the SAC tenant.
  2. Open the story
  3. Select the widgets and click on the more actions

Notice: The export option is greyed out for the widget

Cause

The export is restricted for the model.

Resolution

In the model settings click the checkbox for "Allow Export and API Access", save the model and refresh the story.

See Also

Keywords

Export, SAC , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem

Product

SAP Analytics Cloud 1.0