Symptom
Unable to export a widget from story based on import model in SAC.
Environment
SAP Analytics Cloud 2025.14.17
Reproducing the Issue
- Login to the SAC tenant.
- Open the story
- Select the widgets and click on the more actions
Notice: The export option is greyed out for the widget
Cause
The export is restricted for the model.
Resolution
In the model settings click the checkbox for "Allow Export and API Access", save the model and refresh the story.
See Also
- https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/ff5f1e052b5e400da990dad8408604da.html
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
Export, SAC , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public