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SAP Knowledge Base Article - PreviewSymptom
Emails are getting automatically synched from Outlook to Sales Cloud. The desired behaviour is to let users decide what emails get synched.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions
Keywords
automatic email synchronization, sap sales cloud, groupware integration, outlook email replication, manual email transfer, email sync toggle, sap sales cloud version 2, testing environment, email object settings, disable auto-sync , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
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