3675645 - Effort Types Cannot Be Deleted in FSM When Connected to ERP via Proaxia Connector

Symptom

Effort Types cannot be deleted or removed under Settings and Configuration in SAP Field Service Management.
When attempting to delete an Effort Type (TimeTask), an error message is displayed:
- “The record could not be deleted. Please contact SAP for assistance.”

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Field Service Management (FSM)
ECC / S/4 HANA (Proaxia Connector)
SAP Business One (SAP B1)

Product

SAP Field Service Management 1.0

Keywords

SAP FSM, Field Service Management, Effort Type, TimeTask, TimeEffort, ERP Connector, Proaxia Connector, SAP Business One, SAP B1, deletion request, cannot delete Effort Type, Time and Material Journal, FSM configuration, FSM ERP integration, data deletion, DTO, TimeTask DTO, Proaxia Cloud Connector, FSM Company, ERP synchronization, KBA 0003286030, FSM integration issue , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , CEC-SRV-FSM-PD-TMJ , Time & Material Journal , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Known Error

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