3675747 - Unable to delete Service Entry Sheet (SES) received from Ariba in SAP S/4HANA Cloud

• Service Entry Sheet (SES) created in Ariba and interfaced to SAP S/4HANA cannot be deleted after being rejected in SAP S/4HANA.
• SES quantity in SAP S/4HANA remains consumed even after rejection.
• Attempting to send a new SES from Ariba results in an error due to the consumed quantity in SAP S/4HANA.

SAP S/4HANA Cloud Public Edition

1. Create a Service Entry Sheet (SES) in Ariba.
2. Interface the SES to SAP S/4HANA.
3. Reject the SES in SAP S/4HANA.
4. Observe that the SES quantity remains consumed in SAP S/4HANA.
5. Attempt to send a new SES from Ariba for the same service entry.
6. Encounter an error indicating that the quantity is already consumed.

• The rejection of the SES in SAP S/4HANA does not release the consumed quantity, causing the quantity to remain blocked.
• In standard Ariba–S/4HANA integration, once a SES is created in S/4HANA, the quantity is considered consumed.

Follow standard handling procedures based on the SES status:

1. For Rejected SES:
   • In Ariba, open the rejected SES.
   • Edit and resubmit it to S/4HANA.
   • This creates an updated SES version that replaces the previous one.
   • Do not create a new SES for the same PO item, as quantity is already consumed.
2. For Deletion:
   • If the SES needs to be deleted, perform a Cancel action in Ariba.
   • The cancellation triggers a delete flag in S/4HANA.
   • Once replicated, the SES can then be deleted in S/4HANA.

Note:

Direct changes or deletions in S/4HANA are not supported for SES documents originating from Ariba.

Creating a new SES for the same PO while the previous SES quantity is consumed will always fail with “No quantity available for SES.”

3255842 - Unable to revoke Service Entry Sheet

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