Symptom
A field from onboarding and offboarding document templates form is not reflecting for onboardees. The document presents the field blank.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to the production instance of SAP SuccessFactors Onboarding.
- Proxy as a user and access the onboarding documents for onboardees.
- Select the onboarding document.
- Verify the field in the document.
- Observe that the field name is visible, but the answer is missing.
Cause
The field is missing in the UI configuration to capture and store the answer.
Resolution
In order to document present the value, it must be properly configured with UI configuration:
- Navigate to Configure Object Definitions > Object Definitions: "YOUR OBJECT".
- Locate the field.
- Configure the field in Manage Configuration UI > "YOUR UI CONFIGURATION"> Select Base Object: "YOUR OBJECT" to ensure proper population of the form.
- Test the configuration to confirm the resolution of the issue.
See Also
Refer to: Previewing New Hire's Data Mapped To a Form.
Keywords
field missing, onboarding document templates, SuccessFactors Onboarding, missing field answer, document configuration, Additional Fields, onboarding template, field, missing, onboarding, onb, obx, blank , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
SAP Knowledge Base Article - Public