Symptom
The standard tokens [[Hiring Manager First Name]] and [[Hiring Manager Last Name]] when added to the "Write Welcome Message" task in Onboarding does not show the Manager's name, it shows the tokens instead.
Environment
SAP SuccessFactors Onboarding
Cause
Permission is not granted to "themselves".
Resolution
The required permissions are Employee Data > First Name and Employee Data > Last Name. When these two permissions are added with the same assignment for the Employee on Self role, the tokens are resolved successfully.
Keywords
[[Hiring Manager First Name]], [[Hiring Manager Last Name]], token, not, populating, populate, display, right, correct, wrong, write welcome message, onboarding, task, first name, last name, , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
SAP Knowledge Base Article - Public