SAP Knowledge Base Article - Public

3675878 - Category ID not visible for OCN items

Symptom

When attempting to do an LMS-OCN Integration with Third Party tool, Category ID is not updated automatically

Environment

SAP SuccessFactors Learning

Cause

Categories are not automatically assigned to Open Content Network (OCN) courses.

Resolution

Categories must be added manually to OCN courses or in bulk via a connector.

Avoid using the Item connector for OCN items as it may cause courses to become out of sync due to incorrect utilization, which cannot be reversed.

Configure default settings for OCN courses, such as item type, completion status, and auto-record attribute rating on item completion.

See Also

How to get a category to be displayed in the library

2473708 - Item Connector Support & Tips - Learning

Keywords

category id, ocn items, learning, courses not updated, manual category addition, item connector, ocn courses configuration, item type, completion status, , KBA , LOD-SF-LMS-OCN , Open Content Network , Problem

Product

SAP SuccessFactors Learning all versions