Symptom
- During the single sign-on (SSO) authentication flow to SAP Work Zone, users are intermittently presented with an "access denied" icon, or redirected to the logon screen and prompted to enter credentials.
- Refreshing the page or clearing the browser cache resolves the issue, allowing users to log in successfully.
Read more...
Environment
SAP Build Work Zone, Standard Edition
SAP Build Work Zone, Advanced Edition
SAP SuccessFactors Work Zone
Product
SAP Build Work Zone, advanced edition 1.0 ; SAP Build Work Zone, standard edition 1.0 ; SAP SuccessFactors Work Zone 1.0
Keywords
sso authentication, logon screen, intermittent login issue, single sign-on, browser cache refresh, access denied , KBA , LOD-SF-SWZ-AUT , User Authentication Issues , Known Error
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview