3675951 - Missing Values in Supplier Invoice Scanning for SGST and Gross Amount in SAP Business ByDesign

System failed to capture the tax details like SGST and Gross Amount during the invoice scanning process. Tax amount is incorrectly updated with incorrect value.

SAP Business ByDesign

1. Go to the Supplier Invoicing work center
2. Access the Invoice Scanning view
3. Select file ID 
4. Review the scanned invoice
5. Observe that the tax amount is incorrectly updated instead of the correct value

The issue is due to the current system behavior in the scanning functionality. The tax total amount is determined by the tax code assigned to each line item on an invoice. When using free text items for scanned supplier invoices, the system is unable to determine the tax code, leading to incorrect tax amounts being fetched.

In order for system to determine the correct tax details, ensure that a Product ID is maintained when using the scanned invoice document. If free text items are used, manually enter the tax details while creating the invoice document. 

• Refer to: SAP Note 3080722 - Tax Code Not Determined In Scanned Invoices

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