SAP Knowledge Base Article - Preview

3675955 - Alert message with Document Generation template does not display the configured content - Employee Central

Symptom

  • A newly configured alert message with an assigned document generation template does not display the text from either the alert message or the document template when triggered.
  • The alert works correctly when the document template is removed from the alert message configuration.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

alert message, document generation template, text not displayed, application error, To-do notification, 2H 2025 release, Employee Central, successfactors, alert configuration, document template, missing text, configuration issue, template assignment, alert functionality, SF, EC, DOC, ALR , KBA , LOD-SF-EC-DOC , Document Generation , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , Problem

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