Symptom
- Anniversary card is not showing any value when opened.
- The anniversary tile does not display the full text.
- The name of the employee is not visible on the anniversary tile.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Proxy to a manager
- On the homepage, locate the anniversary card for a user
- Open the anniversary card and observe that no content is displayed
Cause
Resolution
Engineering team has confirmed that a patch to fix this issue will be implemented in the dates below:
- For preview environment on Nov 11, 2025
- For production environment on Nov 14, 2025
Keywords
anniversary card, birthday tile, empty anniversary card, missing text, missing employee name, Latest Home Page, anniversary tile, content not displaying , KBA , LOD-SF-PLT-LHOM , Latest Home Page , Known Error
Product
SAP SuccessFactors Platform all versions
SAP Knowledge Base Article - Public