SAP Knowledge Base Article - Public

3675999 - Matrix Grid Portlet is not available in Latest People Profile

Symptom

Performance-Potential Historical Matrix and How vs. What Historical Matrix blocks are not visible on Latest People Profile.

Environment

SAP SuccessFactors Succession Management
SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to the Latest People Profile
  2. See that the portlets Performance-Potential Historical Matrix and How vs. What Historical Matrix are no longer visible.

Cause

Current system design

Resolution

The Matrix Grid Portlets are no longer supported on the Latest people profile, however you can see the ratings for the users in the Trend Information card on the Full Profile.
The list of Blocks no longer supported in Latest People Profile are mentioned in the product documentation below:
Blocks in Legacy People Profile and Cards in Latest People Profile | SAP Help Portal 

Currently based on our other customer feedbacks- the below enhancement for this has been approved :
https://influence.sap.com/sap/ino/#/idea/357961/

In alignment with the PPX team, there are plans to replicate the legacy PP3 view-only capability within PPX. This enhancement will enable visualization of employee placement across configurable rating scales (such as Performance and Potential) in a matrix grid format. The target delivery is tentatively scheduled for the 2H 2026.

Please note that the matrix will support view-only functionality, displaying both current and historical placements. Editing within the matrix will not be supported. To make any changes, ratings must be updated directly in their respective source systems, as they may originate from multiple sources.

See Also

Keywords

talent profile portlet, sap successfactors, succession management, matrix grid reports, LOD-SF-SCM-MXG, not appearing, visibility issue, 9 box, missing, latest people profile, full people profile, spotlight , KBA , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , How To

Product

SAP SuccessFactors Succession & Development all versions