SAP Knowledge Base Article - Public

3676000 - Tooltip displays Company Name on the Header Logo on SuccessFactors 2H25

Symptom

  • When hovering over the logo on the homepage in 2H25 instances, the tooltip displays a company name.
  • When hovering over the logo on the homepage in 1H25 instances, the tooltip does not display any company name.
  • COMMON_HEADER_LOGO_ALT translation not working after the 2H25 release. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Core

Reproducing the Issue

  1. Login to a 2H25 instance. 
  2. Hover over the logo in the header.
  3. Observe that the tooltip displays: "Logo image. Link to Home".
  4. Login to a 1H25 instance.
  5. Navigate to the homepage and hover over the logo in the header.
  6. Observe that the tooltip displays: "*Company Name* logo image. Link to Home".

2H25:

1H25: 

Cause

  • The issue is related to the translation keys used for the tooltip text. Specifically, the COMMON_HEADER_COMPANY_LOGO_ALT key is taking effect in a 2H25 instance, while the COMMON_HEADER_LOGO_ALT key is taking effect on the 1H25 instance (which uses the legacy UI tool for Manage Language).

Resolution

This is an expected behavior on the 2H25 version of SuccessFactors. As part of the 2H25 release, the Manage Language tool is enhanced and improved. Along with this change are updates on the keys, including the tooltip for the logo. 

The tooltip (alternative text) is coming from the COMMON_HEADER_COMPANY_LOGO_ALT key in Manage Language where its default translations are "{0} logo image. Link to home." with {0} being used as a parameter for the Company Name (whichever is set on your Provisioning). 

Should you want to remove the Company Name on the alternative text, you can: 

  1. Go to Manage Language. 
  2. Select the custom translation for the language. 
  3. Search for COMMON_HEADER_COMPANY_LOGO_ALT and click Modify. 
  4. Then add a custom translation to remove the {0} parameter such as: "Logo Image. Link to Home"

Note: The company name itself takes its value from the label "COMMON_LOGO_ALT", therefore, if you wish to avoid inconsistencies between the tooltip (value seen when hovering over the company name) and the actual static value, then make sure to update the custom translations for both labels. 

See Also

Modifying UI Text in Manage Languages - Overview | SAP Help Portal

Keywords

tooltip, logo, incorrect company name, sap successfactors platform, COMMON_HEADER_COMPANY_LOGO_ALT, COMMON_HEADER_LOGO_ALT, preview instance, production instance, translation keys, home page , KBA , LOD-SF-PLT-LGO , Company Logo , Problem

Product

SAP SuccessFactors Platform all versions

Attachments

Pasted image.png