SAP Knowledge Base Article - Public

3676140 - How to print label with different DPI in S/4 HANA Public cloud system

Symptom

  • Labels designed for 300 DPI result in misaligned physical prints when printed on printers with different DPI settings, despite the paper size remaining the same.
  • The issue is observed during rollout testing.

Environment

  • S/4 HANA cloud public edition

Reproducing the Issue

  1. Define label based on the requirement of the plant to print on a 300 DPI printer.
  2. Print the label on printers with different DPI settings.
  3. Observe that physical prints are misaligned despite using the same paper size.

Resolution

  1. In the app "Maintain print queues," define a new print queue for each printer with varying DPI settings.
  2. Select the appropriate DPI format in the "Format" field while creating the print queue.
    format selection for print queue.png 
  3. Assign each print queue to the corresponding printer in the cloud print manager.

Keywords

label printing, dpi settings, print queue, maintain print queues, misaligned prints, sap s/4hana cloud public edition, physical prints, printer models, rollout testing, 300 dpi, document and output management, warehouse management, supply chain , KBA , BC-CCM-PRN , Print and Output Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions