Symptom
- The candidate was mistakenly forwarded as requisition instead of being forwarded as an applicant.
- The "Move" action is greyed out and not enabled for the candidate.
- Error message encountered: "Not forwarded. This individual has already been forwarded to the job."
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log into the SAP SuccessFactors Recruiting system.
- Navigate to the requisition ID
- Attempt to move the candidate who was forwarded to the requisition instead of being forwarded as an applicant.
- Observe that the "Move" action is greyed out and not enabled.
- Attempt to forward the candidate again and observe the error message: "Not forwarded. This individual has already been forwarded to the job."
Cause
Resolution
The candidate is just forwarded to invite to apply status but is not an applicant yet. Once the candidate actually applies, then then the candidates become applicant only after which you will be able to move to required statuses.
Please ask the candidate to re apply and is the only option.
The system will only allow the movement of a candidate for an active applicant: either applied themselves or by adding them through Late Stage Application.
See Also
- Refer to: Move Candidate option is disabled in Forwarded and Invited to Apply statuses - Recruiting Management
- Refer to: Move Applicant back to forward status in Application - Recruiting Management
- Refer to: Is it possible to move a candidate from the Forwarded status to a Rejected status - Recruiting Management
Keywords
recall candidate, forwarded as requisition, forward applicant, move action greyed out, invite to apply status, candidate reapply, late stage application, sap successfactors recruiting, job applications, requisition error, move candidate , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To
SAP Knowledge Base Article - Public