3676155 - Error When Editing or Saving Changes to Inactive Route Map – Application Error with ErrorID c137eb38-ca48-4541-a276-ddfd649ec70f

Users encounter an application error when attempting to edit or save changes to Inactive Route Map. The error message displayed is:

Additional observations:

• The issue persists despite clearing browser cache, logging out/in, and using incognito mode.
• The error occurs specifically when editing roles in steps or adjusting due dates within the Route Map.

SAP SuccessFactors Performance & Goals

Route Map, Manage Route Map, Route Map Error , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Known Error