Symptom
- Users require the ability to add products with configuration conflicts to quotes in Sales Cloud CPQ.
- A new feature introduced in the 2511 release enables control over adding products with inconsistent configurations to quotes.
Environment
SAP Sales Cloud CPQ
Resolution
- Please reach out to the SAP CPQ support team with the necessary URLs, since a backend parameter needs to be enabled in the CPQ environments.
- After the parameter is enabled, validate the functionality.
- Ensure that the conflicts view is accessible and the workflow is configured to prevent adding inconsistent items to quotes if required.
Keywords
sales cloud cpq, inconsistent configuration, 2511 release, quote engine, hidden parameter, adding products, configuration conflicts, enable feature, tenant configuration, conflicts view , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public