3676410 - The "Request SAP Assessment Service" button is inactive or not visible in SAP Cloud ALM

Symptom

The "Request SAP Assessment Service" button is inactive, greyed out, or not visible in SAP Cloud ALM.

Scenario 1: Button is not visible

Scenario 2: Button greyed out, light blue

Scenario 3: Button greyed out, dark blue

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Cloud ALM

Keywords

Quality Gate, Request SAP Assessment Service, Button inactive, Button not visible, SAP Cloud ALM, Clean Core, RISE with SAP , KBA , SV-CLM-IMP-TSK , Task, Requirements and Defects , Problem

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