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3676483 - marketplace synchronization error affecting product listings

Symptom

  • Synchronization errors occur with products in the SAP Commerce Marketplace Management platform.
  • SKUs within variant groups fail to synchronize, leading to incomplete product listings on the frontend.
  • Errors impact both single SKUs and multidimensional SKUs (e.g., SKUs grouped by color and size).
  • Partial synchronization failure results in missing sizes or incomplete product options.
  • Error messages are generated in the "integration_errors" attribute of the JSON file sent via the POST CM21 - Synchronize products API.


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Environment

SAP Marketplace Platform by Mirakl.

Product

SAP Commerce Marketplace Management 2.0 by Mirakl ; SAP Commerce Marketplace Management 3.0 by Mirakl

Keywords

marketplace synchronization error, SKU synchronization failure, variant group synchronization, incomplete product listing, synchronization error, SAP Commerce Marketplace Management, POST CM21 API, integration_errors attribute, Hybris synchronization, product presentation issue. , KBA , XX-PART-MRK-SRV , Change Requests, Services, Provisioning , Problem

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