SAP Knowledge Base Article - Preview

3676532 - Logon screen displayed intermittently while editing or uploading transactions

Symptom

  • Users experience intermittent performance issues in the SAP SuccessFactors Incentive Management application.
  • While editing a transaction and attempting to save, the logon screen is displayed unexpectedly.
  • When uploading transaction files via the Transactions workspace, the logon screen is displayed after the screen closes.


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Environment

  • SAP SuccessFactors Incentive Management
  • Incentive Management on Legacy Oracle

Product

SAP SuccessFactors Incentive Management all versions

Keywords

performance issue, logon screen, transactions workspace, session timeout, idle session timeout, SAP SuccessFactors, intermittent issue, editing transactions, uploading files, API calls, session renewal, code correction. , KBA , CEC-SAL-COM-USR , Organization and User Data Setup , CEC-SAL-COM , SuccessFactors Incentive Management , Problem

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