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SAP Knowledge Base Article - PublicSymptom
When instructors try to start a Zoom session, they get below error :
Zoom VLS Integration: "Token no longer supported. Please use ZAK token instead".
Environment
SAP SuccessFactors Learning 2H 2025
Reproducing the Issue
- Log in as an instructor and navigate to My classes.
- Attempt to start a Zoom-integrated learning item by clicking the "Start VLS" button.
- Observe that the system fails to launch the meeting and displays the error message.
Resolution
Product Engineering is investigating a solution.
Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
No workaround is available.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2H2025, VLS, Zoom, Token no longer supported. Please use ZAK token instead, ZAK, Zoom token
Product
SAP SuccessFactors Learning 2511
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