Symptom
- Comments from deactivated calibration sessions do not appear under "Comments from Other Session" when the "Roll up comments from other sessions based on the same template" feature is enabled.
Environment
SAP SuccessFactors Calibration
Reproducing the Issue
1. Access the Manage Calibration Sessions Tool and create multiple Calibration sessions using the same Calibration template.
2. Activate one of the sessions and add a comment for a subject.
3. Deactivate the session.
4. Activate another calibration session based on the same template.
4. In the List View or Bin View, notice that the comments from the previously deactivated session do not appear under the section “Comments from Other Sessions.”
Cause
The observed behavior is as per current system designed.
Resolution
The comments added in Deactivated calibration sessions do not roll up to active sessions because the system is designed to roll up comments only from active sessions.
See Also
Comments from Other Calibration Sessions Now Counted | SAP Help Portal
Comments in Calibration Sessions | SAP Help Portal
Keywords
comments, deactivated session, active session, calibration, comment roll up, sap successfactors, performance & goals, calibration sessions, template, approved status, in progress status, comment visibility, session activation , KBA , LOD-SF-CAL-SES , Sessions, Creating, Managing etc. , Problem
SAP Knowledge Base Article - Public