SAP Knowledge Base Article - Preview

3676827 - Not able to promote user and user group

Symptom

Getting error while promoting user and user group

Message javax.servlet.ServletException: com.businessobjects.lcm.utilities.LCMException: com.crystaldecisions.sdk.exception.SDKServerException: File frs://Input/a_120/015/000/3960/lcm.global.config-guid[0064244c-9ede-481a-a4cf-37ae3838daba1].properties not found on File Repository Server. cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:File frs://Input/a_120/015/000/3960/lcm.global.config-guid[0064244c-9ede-481a-a4cf-37ae3838daba1].properties not found on File Repository Server. The server supplied the following details: OCA_Abuse exception 6402 at [osca_fs_impl.cpp : 1630] 46645 {frs://Input/a_120/015/000/3960/lcm.global.config-guid[0064244c-9ede-481a-a4cf-37ae3838daba1].properties}


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Environment

  • SAP Crystal Server 2025
  • SAP BusinessObjects Business Intelligence Platform 4.x
  • All Supported Operating System

Product

SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Server 2025

Keywords

properties file is missing, user and user group, not able to promote , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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