3677170 - Banking Details Do not save for Onboardees - Onboarding

Payment information is not getting saved at all. If the information is entered by the Onboardee in Personal Data Collection or added by the admin through "Add New Recruit Data" in EC.

SAP SuccessFactors Onboarding or Employee Central

1. Login as candidate and provide Payment Information in PDC Step in Onboarding. Go back and check if the information is saved, but it goes missing.
2. Try to enter user directly in Employee Central "Add New EMployee" page. After saving user data in EC, try to check the Payment Information again. It will not be there.
3. Payment information does not save.

Configuration issue in Manage UI.

please add a group in the UI screen and include all properties related to bank details within one group. Then, edit the group property to enable the "Is collection" option and set the "collection resolver" to PaymentInformationDetailV3.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

OBX, Payment Information not saving, PaymentInfomation missing, EC , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Onboarding all versions