3677211 - Connection failure due to unreachable network or unresponsive gateway on GlobalProtect for Incentive Management

• Connection failed with the following error: "The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect."
• Users experiencing issues with connecting to GlobalProtect.
• Error logs indicating issues with Windows Management Instrumentation (WMI) services on the affected endpoints.
• WMI Control properties show "Failed to initialize all required WMI classes" on affected systems.

SAP SuccessFactors Sales Performance Management

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