Symptom
- After the 2H 2025 release, the certificate of completion template is printed over two pages instead of one.
Environment
- SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to the user learning history.
- Print the certificate of completion for a completed item.
- Observe that the certificate with the border is not displayed on one page and overlaps onto a second page.
Cause
Resolution
The solution of this issue is currently under investigation. Please follow this KBA for updates.
Our Engineering team is investigating the scenario. Please set this KBA as favorite in order to be notified on future updates to this document, as per 2171560.
See Also
Keywords
certificate of completion, template spans two pages, certificate overlaps, sap successfactors learning, LMS certificate issue, PDF preview, certificate border issue, b2505, b2511, certificate template landscape, sap release issue. , KBA , LOD-SF-LMS-CRI , Custom Report Issues , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public