3677571 - Required Information for Auto-Scheduling Support Requests

When reporting an Auto-Scheduling related issue, please provide information for the following 6 sections.

To support you efficiently with AI-Based Scheduling (Autoscheduler), we kindly ask you to provide the details listed below when you report an Auto-Scheduling related issue.
Having this information in your initial message helps us understand the situation faster, reproduce it if needed, and provide you with the correct guidance without unnecessary back and forth.

Please include all relevant points in your reply.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Field Service Management (FSM)

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