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3677596 - Subscription Failed: Unable to Subscribe to SAP Build Process Automation (Plan: build-default)

Symptom

  • While running the booster for SAP Process Automation and get the error "Subscription Failed - Couldn't subscribe to SAP Build Process Automation. Please try again. If the problem persists, open a ticket using the BCP component: BPI-PA".
  • When checking internal logs from SAP Support, following error can be seen:

    Subscribe failed in create callback. Parameters: rootSubscription: RootSubscription : { xsuaaAppId: xsuaaXXXXX, consumerTenant: XXXXX, subdomain: XXXXX }. Error: CorrelationId: XXXXXX, Please open a support case for application/service SAP Process Automation with appName: process-automation, using the component: BPI-PA. Failed to call callback. URL: PUT https://<domainame>/callback/v1.0/tenants/XXXXXXXXXXX. Consumer tenant: XXXXXXXXXXX. Callback response: IAS is not configured. Please configure the IAS to subscribe to build-default.. status code: 500 INTERNAL_SERVER_ERROR

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

SAP Build Process Automation

Product

SAP Build Process Automation all versions

Keywords

subscription failed, sap build process automation, subaccount, IAS configuration, build-default plan, callback response error, 500 internal server error, BTP cockpit, security trust, enabling service, process automation, IAS, 500, internal_server_error, subscribe, failed, couldn't subscribe, BPI-PA, CIS, cloud identity service, establish trust, trust configuration, BTP, SBPA, process, automation. , KBA , BPI-PA , SAP Build Process Automation , Problem

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