SAP Knowledge Base Article - Preview

3677627 - Address Portlet: Preview Section Shows Last Saved Country Template for All Address Types - Onboarding

Symptom

  • When maintaining multiple addresses of different address types (e.g., Payroll and Benefits) with different countries, the preview section incorrectly displays the field template of the last saved address for all address types.
  • For example: 
    Address type: Payroll - Country: United Kingdom
    Address type: Benefits - Country: China
  • After saving both entries and clicking Continue, the preview section incorrectly applies the field template of the last entered address type (e.g., China - Benefits) to all addresses.
  • When selecting Edit, the correct country-specific fields for each address type are displayed again.
  • This behavior appears to be a UI display issue and is not specific to a single instance, as it was replicated in both the customer’s and the sales demo instances.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2511

Keywords

multiple address types, preview section, field template issue, address types display error, UI display issue, SAP SuccessFactors Onboarding, personal data collection, address preview error, country-specific fields, regression issue, known limitation , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

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