3677653 - Error 500 when trying to create a new Supplier Invoice or Credit Memo from an Invoice Scanning

You are trying to create a new Supplier Invoice (SIV) or Credit Memo (CM) from an Invoice Scanning, but the system crashes when you try to update the Purchase Order (PO) ID.

SAP Business ByDesign

Work Center Invoice scanning

Upload a PDF.

Once the upload is complete, click on "Create invoice"

Select the field "Order ID" and maintain 12345

Click on "Update"  and  "Replace existing".

The system crashes.

There is an already existing Scanned SIV or CM created for the same PO (12345) and the same Supplier. 

1. Work Center Supplier Invoice and Credit Memo
2. Search the document ABCDE
3. Go to Items tab
4. Select Cost Distribution sub-tab.
5. You will find a line which has 0 Quantity/Net amount/ Percentage.

This the reason why the system crashes when trying to create new Scanned SIV or CM for the same PO and the same Supplier.

You need to maintain positive data in the already existing SIV or CM.

There should be no line with 0 Quantity/Net amount/ Percentage in Cost Distribution.

Once the document is fixed, you will be able to create new SIV or CM for the PO 12345.

Supplier Invoice; Credit memo; Dump; Error 500; Cost Distribution; Invoice Scanning. , KBA , SRD-SRM-SI , Supplier Invoicing , Problem