SAP Knowledge Base Article - Public

3677735 - Candidate Source showing as Corporate External Site for internal candidates

Symptom

After enabling Internal Career Site Powered by Career Site Builder the source displays as 'Corporate: External Site' for internal candidates.

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Enable Internal Career Site Powered by Career Site Builder
  2. Navigate to the internal career site.
  3. Select a job requisition and apply.
  4. Observe the source and candidate source does show as Career site: Internal

Cause

Resolution

This has been confirmed to be working as expected. The source will not show as internal and will use the source similar to the External Candidates. 

Scenario 1: Internal user is logged into SuccessFactors and go to careers. They are directed to the RMK internal career site, the candidate applies to a job requisition
Result: Source shows as Recruiting Marketing: Direct 

Scenario 2: Internal user goes to the External Career Site and use the employee Login. They are directed to the RMK internal career site and apply for a job requisition
Result: Source shows as Corporate: Default Site or Recruiting Marketing: Default Site 

Note: This applies only to career site that are using Internal Career Site powered by Career Site Builder 

Keywords

internal career site, career site builder, corporate external site, candidate source field, internal candidates, source field issue, recruiting marketing, ICS configuration , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions