SAP Knowledge Base Article - Preview

3677764 - Custom workflow email notification not sent to substitute

Symptom

  • Custom workflow email notification is sent only to the original agent and not to its substitute;
  • The workflow task appears correctly in the "My Inbox" for both the original agent and the substitute.


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Environment

  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

WF_GDPR, SWF_WORKFLOW, WFMSTD, workflow email notification, substitute, original approver, send mail step, extended notifications, workflow task, email recipient, substitution, purchase requisition approval. , KBA , BC-BMT-WFM-NOT , WebFlow Notifications , Known Error

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