Symptom
- In Plan Customer Projects, unable to change hours of an employee who is inactive.
- Error message: "Resource <resource name> is not active in <month> <year>."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Navigate to Plan Customer Projects.
- Assign a resource to a project with a role and work package.
- Modify the employment end date of the resource to a date prior to the planned effort in subsequent months.
- Attempt to save changes to the project.
- Observe the error message: "Resource <resource name> is not active in <month> <year>."
Cause
- Staffed effort exists after the employment end date of the resource.
Resolution
- Verify the employment end date of the resource.
- Ensure that all planned and staffed efforts for the resource are set to zero for the months after the employment end date.
- Save the changes to the project.
Keywords
plan customer projects, inactive resource, s/4hana public cloud, professional service projects, resource not active, December 2025, employment end date, staffed effort, planned effort, error message, resource assignment, /CPD/SS_MESSAGES/296, StaffingbyPeriodSet , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , PPM-CLD-RES , Resource Management , How To
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public