SAP Knowledge Base Article - Public

3677913 - Unable to change hours of inactive resource in app Plan Customer Projects

Symptom

  • In Plan Customer Projects, unable to change hours of an employee who is inactive.
  • Error message: "Resource <resource name> is not active in <month> <year>."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Navigate to Plan Customer Projects.
  2. Assign a resource to a project with a role and work package.
  3. Modify the employment end date of the resource to a date prior to the planned effort in subsequent months.
  4. Attempt to save changes to the project.
  5. Observe the error message: "Resource <resource name> is not active in <month> <year>."

Cause

  • Staffed effort exists after the employment end date of the resource.

Resolution

  1. Verify the employment end date of the resource.
  2. Ensure that all planned and staffed efforts for the resource are set to zero for the months after the employment end date.
  3. Save the changes to the project.

Keywords

plan customer projects, inactive resource, s/4hana public cloud, professional service projects, resource not active, December 2025, employment end date, staffed effort, planned effort, error message, resource assignment, /CPD/SS_MESSAGES/296, StaffingbyPeriodSet , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , PPM-CLD-RES , Resource Management , How To

Product

SAP S/4HANA Cloud Public Edition all versions